FAQ
FREQUENTLY ASKED QUESTIONS
What type of services do you provide?
Do you sell full travel packages?
No.
We do not sell “all-inclusive” travel packages as defined by Italian tourism law.
Our experiences are independent from accommodation:
accommodation is arranged directly by the guest
or provided and invoiced by licensed travel agencies or tour operator partners
Do you sell hotels or accommodation?
No.
We do not sell, broker or invoice accommodation services.
Do you sell flights or air transportation?
No.
We do not sell flights or air transportation services.
How do movements work during experiences?
Some experiences may include movements necessary to carry out the activity.
These movements:
are functional and ancillary to the experience
do not constitute an independent transportation service
are not marketed or sold as transfers
Do you provide transfer or chauffeur-driven (NCC) services?
No.
We do not directly provide transfer, NCC, taxi or shuttle services.
The core value lies in the guided experience and professional accompaniment, not in transportation.
How are services invoiced?
Services are invoiced as:
“Tour guiding and tourist accompaniment services”
“Organization and delivery of guided experiences”
Transportation is never invoiced as a standalone service.
Partnerships with Tour Operators, NCC Providers and US LLC
For services outside the scope of our professional activity—such as:
full travel packages
accommodation
flights
tour operator services
chauffeur-driven transportation (NCC) or dedicated transfers
tour operator services (travel packages, accommodation, flights) are provided and invoiced by
licensed travel agencies or tour operators, including an affiliated company based in the United States
(LLC);
any chauffeur-driven transportation services (NCC) are carried out by independent, duly licensed
third-party operators.
Our role is strictly limited to:
professional tour guiding
tourist accompaniment
experience organization and coordination
We do not operate as a tour operator nor as an NCC provider, and we do not invoice such services.
Our activity is carried out as a professional service, in compliance with applicable regulations.
Any movements are ancillary to the experience and consistent with recent Italian case law
(Italian Supreme Court – Cassation Court, Civil Section II, 21 October 2024, no. 27218).