Cruise pick up

Day trips from Messina, Giardini-Naxos /Taormina and Catania cruise port: book safely with us and discover the best destinations in Eastearn Sicily

Cruise pick up inside the port

  • For all our Messina shore excursions, we provide cruise pick up/drop off services from/to the cruise port
  • Your guide will meet you outside your ship with a sign and your name on it and a white flag with our company logo: a lion's head

Return to port 100% guarantee

  • We are constantly in contact with the Port Authority
  • We assure to bring you back on time to the port before the departure of your cruise ship

Choose your group size

  • min 8- max 16 people
  • min 17-max 35 people
  • In your Messina shore excursions, you will be assisted by a local and certified professional guide / tour leader with a passion for Sicily

Private tours on request

All our Shore Excursions are available also as private tours to give you all the flexibility you need and the most personal experience: send us an e-mail with your request

Cruise pick up

All our shore excursions are designed as day trips with cruise pick up and drop-off from/to the ports of Messina, Giardini-Naxos/Taormina, and Catania.

We are a trusted tour company with extensive experience in welcoming travelers arriving in Sicily by cruise ships. We know that sometimes the cruise pick up moment can be quite tricky, especially on busy days, and we are working to improve our services to make it as flawless and easy as possible for both you and us.

That is why below we have summarized all the important cruise pick-up information you need to keep in mind if you booked or are planning to book a tour with us.

Where do we meet? How do you find us?

You can identify our representatives waiting for you at the cruise pier by their t-shirts/shirts/sweaters with our company logo: A LION’S HEAD. Once you have checked in with them, they will introduce you to your tour guide, who will have a sign with your name and a flag with our company logo: a lion’s head.

If you have trouble finding your guide, give us a call at our emergency number: +39 090 213 5672.

Messina port:

The pick-up point at the Messina port is almost always GATE 5. If you are not able to find your guide, it is of the utmost importance not to exit the cruise port area: it will be very difficult for your guide to pick you up by bus eventually. On busy days with more than one cruise ship scheduled in port, the gate may change. We will keep you posted about the exact meeting point before the tour via the contact information you provide when booking.

Cruse pick up: meeting point GATE 5 at Messina port

Giardini-Naxos/Taormina port:

Cruise ships can’t dock directly at the port of Giardini-Naxos, so you will need to tender to “Naxos Cruise Terminal”. Your tour guide will wait for you at the arrival at the cruise terminal, exactly at the small temple with 3 columns (PONTILE WALTER).

Cruse pick up: meeting point Pontile Walter at Giardini Naxos cruise terminal

Catania port:

The tour guide/tour leader will wait for you outside the only gate that you will find exiting the port.

Cruse pick up: meeting point outside the pedestrian gate at Catania cruise port

When do we meet?

We will be inside the port waiting for you starting from 45-30 minutes before the tour departure.

Borrowed equipment

Once you meet your tour guide/tour leader, you will be given a sticker with a color that you will share with other people in your group.
Audio devices with headsets will also be given to provide you with the most efficient sound experience if a guided tour is planned during the tour you booked.

Duration of the tours

All the starting times of our tours are set according to the arrival and departure times of the cruise ship, so we always guarantee the return on time back to the port before the all-aboard time. Most of our tours have a duration of 6-7 hrs, and this length usually suits the stay in port of most cruise lines. However, some cruises may have a shorter time in port. In this case, we will operate a slightly shorter tour to take you back to the port within a reasonable spare time before the all-on-board time.

Missing the ship is not an option

unless you freely decide to stay in Sicily with us

What happens if I am late or if the ship is late?

If the ship is late your tour guide/tour leader will wait for you until the disembarkation procedures are completed and the boarding crew will let you getting off the ship. In this case the duration of the tour will be adjusted accordingly, always guaranteeing the return on time to the port within the all-on-board time.
If for some reason, you are late but the ship is on time, tour guides and tour leaders have permission to wait for you up to 10/15 minutes at most, in the respect of those who arrived on time, and who may become upset waiting for too long.

Required information and Tour recap

When you book a tour, we request you to provide us with your name and last name, as well as the telephone number and e-mail address. It is important that you type the required information correctly. Your last name will be printed on the sign that your tour guide will hold to pick you up at the port.
Your telephone number and/or e-mail will be used to contact you a few days before the tour via text-message/WhatsApp text/ e-mail to send you a recap with all the detailed and useful information about the tour (e.g. pick-up time, name of your tour guide) and/or in case of any emergency. We know that it can be hard reaching you while sailing, that is why we try to contact you in advance.

All your data will be treated confidentially and will never be given to any third part.

Pay safely with us

Our payment methods are safe and enhanced by technological software to prevent fraud

Best price guarantee

  • Book one of our shore excursions on our website at the best price available online
  • Full refund within 24 hrs before the tour

Top notch support

  • We are 24/7 available to help you before, during and after your tour
  • Send us an e-mail or live chat us for any clarification
  • Don’t forget to download WhatsApp before the tour

Customers' reviews

  • We have more than 600 reviews on TripAdvisor